Shipping Rules

Siahe offers free international shipping on all orders over € 200to EU countries.
All orders are shipped securely from Istanbul, Turkey, using trusted international couriers such as UPS, FedEx, DHL, and TNT. Our delivery arrangement with these couriers is “delivery to the buyer’s address.”

Once your order has been dispatched, a tracking number will be shared with you by email, usually within 24 hours. Please use this tracking number to follow the delivery progress of your order.

Siahe is not responsible for any delay, loss, or damage that may occur after the parcel has been handed over to the courier. However, we are happy to assist you by contacting the courier company on your behalf if needed.

For added security, we strongly recommend selecting “Signature on Delivery” or ensuring someone is present at your address to receive the package. All responsibility for the receipt of the shipment belongs to the buyer.

Please note that all international orders are final — we do not accept returns or exchanges for international shipments unless the wrong item, color, or size has been sent.

Customs duties or import taxes (if applicable) are not included in the product price or shipping cost and remain the responsibility of the customer.